Privacy Policy

Welcome to Magnet Moments. We are committed to protecting and respecting your privacy. This privacy policy details how we collect, use, share and protect your personal information when you interact with our services, such as our website, stores or customer service channels.

Information Collected

We collect different types of data to provide you with an optimal service.

1. Data you provide to us:

  • Identity and contact details : Name, address, email, telephone number, etc.
  • Payment Information : Credit card details or other means necessary to process purchases.
  • Communications : Messages sent through our social media, emails or other platforms.
  • Comments and preferences : Reviews of our products and your purchasing preferences.

2. Data collected automatically:

  • Device information : Model, operating system, unique identifiers.
  • Log Data : IP address, browser type, pages visited, times and dates of visits.
  • Cookies and Similar Technologies : Information obtained through cookies, web beacons and other tracking technologies.

Use of Your Information

Your personal data is used for the following purposes:

  • Order processing : Manage and deliver your purchases.
  • Customer Service : Answering your questions or concerns.
  • Personalization : Tailor your experience on our site according to your preferences.
  • Service Improvement : Analyze and optimize our products and services.
  • Marketing : Send you special offers or information, subject to your consent.
  • Security and Fraud Prevention : Protecting our users from fraudulent activity.

Sharing Your Information

Your data may be shared with third parties in the following cases:

  • Service providers : Payment, delivery or data analysis companies.
  • Legal Obligations : As required by law or to protect our rights and those of our users.

Cookies and Similar Technologies

We use cookies to collect information about your use of our site.

  • Essential cookies : Essential for the operation of the site.
  • Performance cookies : To analyze visitor interaction with the site.
  • Functionality cookies : Allow us to remember your choices and provide a personalized experience.
  • Targeting cookies : Used to provide you with advertisements tailored to your interests.

You can adjust your cookie preferences in your browser settings. Disabling certain cookies may affect your user experience.

Your Rights

In accordance with applicable laws, you have the following rights:

  • Access : Obtain a copy of your personal data.
  • Rectification : Correct inaccurate or incomplete information.
  • Deletion : Request the deletion of your data under certain conditions.
  • Limitation and opposition : Restrict or contest the processing of your data in certain cases.
  • Data portability : Transfer your data to another organization if applicable.
  • Withdrawal of consent : Withdraw your consent at any time for processing based on it.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access or loss. However, no method of electronic transmission or storage is completely infallible.

International Transfers

Your data may be transferred outside the European Economic Area (EEA). We ensure that these transfers comply with legal requirements regarding data protection.

Changes to This Policy

We reserve the right to update this policy to reflect changes in our practices or legal obligations. Any material changes will be posted on our website and, if necessary, communicated by email.

Contact

For any questions or requests regarding this privacy policy, or to exercise your rights, please contact us at the following address: contact@magnet-moments.com

Thank you for trusting Magnet Moments. We are committed to protecting your data and using it responsibly.